
Emirates has officially launched Emirates Courier Express, a groundbreaking end-to-end express delivery service designed to revolutionize global parcel shipping by treating packages with the same priority and care as airline passengers. The service leverages Emirates’ extensive fleet of over 250 widebody passenger and freighter aircraft and its vast global network, enabling direct point-to-point transport of parcels rather than the traditional hub-and-spoke model.
This direct routing significantly reduces transit times, package handling, and improves reliability, with average delivery times clocking in at less than 48 hours across initial markets including the UAE, Saudi Arabia, Bahrain, Kuwait, Oman, South Africa, and the UK.
The launch was preceded by a year-long pilot phase during which thousands of packages were transported, allowing Emirates to refine the service’s speed, flexibility, and reliability in collaboration with global customers. Emirates Courier Express offers multiple service levels, from next-day urgent delivery to a two-day premium option, and is supported by a fully integrated cross-border network of trusted partners managing customs clearance and first- and last-mile logistics, ensuring true door-to-door service.
A distinctive feature of the launch was the unveiling of a special Emirates Courier Express livery on an Airbus A380, featuring a creative design inspired by brown paper packages with torn edges revealing the UAE flag on the tailfin. The aircraft’s nose and fuselage mimic kraft paper wrapping, stamped with “special delivery” and handling marks, visually symbolizing the new courier service.
This bespoke livery was developed in-house by Emirates Engineering and applied to the aircraft registered A6-EET, which continues to operate with its passenger cabin intact, underscoring the dual passenger-and-cargo nature of the service.
Emirates Courier Express is entirely digital, operating on a purpose-built technology platform that offers advanced real-time tracking and integrates directly with customer systems, providing transparency and control over shipments. The service accepts packages up to 30 kg per piece (with a maximum of 70 kg per piece under special handling) and size limits designed to fit aircraft and vehicle door dimensions, with provisions for oversized shipments handled under Emirates SkyCargo’s broader offerings.
Looking ahead, Emirates plans to expand Emirates Courier Express into major markets such as India, China, the US, and Australia, aiming to tap into the rapidly growing e-commerce sector projected to account for one-third of global air cargo volumes by 2027. The initiative is also part of Emirates’ strategy to diversify revenue streams, future-proof its business amid global economic uncertainties, and capitalize on its growing fleet and network.
By reimagining traditional logistics and leveraging its world-class infrastructure, Emirates Courier Express sets a new benchmark in the express delivery sector, promising customers a seamless, fast, and reliable parcel shipping experience that matches the airline’s renowned Gold Standard of service.