Qatar Airways will highlight its latest technological advancement—an Arabic-language version of its AI-driven virtual cabin crew Sama—at the Arabian Travel Market (ATM) Dubai 2025, reaffirming its leadership in aviation innovation. The enhanced digital assistant, developed in collaboration with UneeQ, now offers seamless Arabic interactions, enabling travelers to access real-time flight updates, tailor itineraries, and receive culturally informed travel advice.

Engr. Badr Mohammed Al-Meer, Qatar Airways Group CEO, underscored the initiative’s significance: “Our participation at ATM Dubai reflects our dedication to shaping the future of travel through collaboration and cutting-edge technology. Sama’s Arabic capabilities embody our commitment to inclusivity and elevating the passenger experience.”

Attendees at the Dubai World Trade Centre (April 28–May 1, Stand ME 1420) will witness Sama’s emotionally intelligent AI, which analyzes user sentiment to recommend personalized travel options, alongside the airline’s QVerse VR platform, Next Gen QSuite cabins, and Multi-Sensory Experience, which previews destinations through immersive visuals, scents, and sounds.

Sama’s integration across Qatar Airways’ app, website, and social media channels (@SamaOnTheMove) further enhances its role as a 24/7 digital concierge, offering tips and engaging content to global travelers.

The airline’s broader digital overhaul, including Starlink Wi-Fi deployment and AI-driven services like duty-free shopping and meal customization, positions Sama as a cornerstone of its strategy to merge technology with human-centric hospitality. Al-Meer emphasized the initiative’s alignment with Qatar Airways’ vision to set global standards for passenger-centric innovation, ensuring a seamless blend of cultural relevance and technological sophistication in modern air travel.

Qatar Airways has extended its suspension of flights between Doha and several cities in Pakistan and India as regional tensions continue to disrupt air travel. The airline announced on its official channels that operational changes have been implemented, affecting routes to and from Karachi, Lahore, Islamabad, Multan, Peshawar, and Sialkot in Pakistan, as well as Amritsar in India, with all flights scheduled for May 10, 11, and 12 now cancelled.

This decision follows the closure of Pakistani airspace by national aviation authorities until midday on May 11, 2025, and similar operational restrictions in India, leading to widespread cancellations and disruptions for both domestic and international carriers.

Qatar Airways emphasized that passenger safety and security remain its top priority. Affected passengers are advised to check the latest travel updates and rebooking options, as the airline is permitting changes within 21 days of the original travel date for those impacted by the suspension.

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As tensions between India and Pakistan reach a boiling point, major Indian airlines including Air India and IndiGo have issued urgent advisories for passengers to arrive at airports at least three hours before departure due to intensified security measures.

The advisories follow a wave of aerial threats from Pakistan, including drone and missile attacks targeting Jammu and several military installations along the western frontier. Although India’s air defence systems successfully intercepted the strikes, the fallout has caused widespread disruptions across northern and western India.

Air India, in a post on social media platform X, cited a directive from the Bureau of Civil Aviation Security (BCAS) and urged travelers to brace for stringent checks. “Passengers across India are advised to arrive at their respective airports at least three hours prior to scheduled departure to ensure smooth check-in and boarding,” the post read. The airline also reminded flyers that check-in closes 75 minutes before departure.

IndiGo echoed the message, asking customers to account for extra time due to “extraordinary circumstances” and enhanced airport protocols. “We appreciate your understanding and cooperation,” the airline said, while urging patience amid longer queues and potential delays.

The security clampdown comes in the wake of emergency blackouts and sirens triggered in Jammu & Kashmir, Punjab, and Rajasthan, following the attempted strikes. Authorities have activated emergency protocols and advised residents to remain indoors and alert.

The aviation sector is feeling the heat. Around 430 domestic flights—nearly 3% of India’s daily schedule—were cancelled on Thursday, with 27 airports shut down until May 10. Affected airports include key hubs such as Srinagar, Jammu, Amritsar, Leh, Chandigarh, and Jodhpur, among others. More airports have reportedly been added to the restricted list as tensions escalate.

On Wednesday, over 300 flights were grounded and operations at 21 airports were suspended, indicating a worsening scenario for air travel in the region.

Air India also acknowledged the strain on customer service, noting high call volumes at its contact centres, and expressed solidarity with the nation’s defence forces. “We are grateful for the selfless service and dedication of our military and defence personnel,” the airline posted.

 With air travel caught in the crossfire of regional conflict, passengers are urged to stay updated, prepare for delays, and show cooperation as national security takes precedence.

Tensions flared dramatically between India and Pakistan on Thursday following a barrage of Pakistani missile and drone attacks targeting key Indian military and civilian infrastructure. The Jammu airstrip became a focal point of the assault, with one drone breaching defences and striking the airport despite India’s state-of-the-art S-400 air defence system intercepting eight missiles and three drones. Additional aerial threats were neutralised near Jaisalmer and Pathankot.

This fresh flare-up comes just 24 hours after India’s successful execution of Operation Sindoor, a powerful cross-border offensive targeting terror camps across Pakistan and Pakistan-occupied Kashmir. Indian intelligence sources reported nearly 100 militants eliminated in the precision strike, which appears to have triggered Thursday’s retaliatory escalation.

In response to the rapidly intensifying conflict and rising security risks, the Indian government has enacted sweeping airspace restrictions, temporarily halting operations at 24 airports across northern and western India. Major facilities affected include:

• Jammu & Kashmir: Srinagar, Jammu, Leh

• Punjab: Amritsar, Ludhiana, Patiala, Bathinda, Halwara

• Himachal Pradesh: Shimla, Kangra-Gaggal, Bhuntar

• Rajasthan: Jaisalmer, Jodhpur, Bikaner, Kishengarh

• Gujarat: Mundra, Jamnagar, Hirasar, Porbandar, Keshod, Kandla, Bhuj

• Chandigarh

• Pathankot (Punjab)

The nationwide air travel landscape is now under strain, prompting emergency advisories from major carriers:

• Air India urged passengers to arrive at least three hours before departure, with check-in counters closing 75 minutes prior.

• IndiGo echoed the alert, requesting fliers to budget extra time due to "extraordinary" security protocols.

• Akasa Air advised passengers via X to carry valid ID and arrive well ahead of time for a “seamless experience.”

• SpiceJet also emphasized the importance of early arrival to navigate intensified checks and ensure timely boarding.

With defence forces on high alert and the aviation sector in flux, citizens are bracing for what may come next in this escalating regional standoff.

Several Gulf airlines have suspended and canceled flights to India and Pakistan amid escalating military tensions between the two countries. The recent strikes by India in Pakistan-administered Kashmir have led to the closure of Pakistani airspace and airport shutdowns in northern India, prompting airlines such as Emirates, Etihad Airways, Qatar Airways, Flydubai, and Air Arabia to adjust their operations. These disruptions have caused widespread travel chaos for passengers in the region.

Emirates has halted all flights to Pakistan until at least May 10, affecting routes to cities including Sialkot, Lahore, Islamabad, and Peshawar, although flights to Karachi remain operational. Etihad Airways canceled flights to Karachi, Lahore, and Islamabad, with some aircraft rerouted mid-flight to avoid restricted airspace, resulting in delays of up to 15 hours.

Qatar Airways has temporarily suspended all flights to Pakistan due to the ongoing airspace closure. Flydubai resumed limited services to Faisalabad, Lahore, Multan, and Sialkot but canceled other flights to Pakistani destinations through at least Friday. Meanwhile, Air Arabia canceled flights from Sharjah and Abu Dhabi to Pakistan and urged passengers to check flight statuses before traveling.

In India, the conflict has led to the cancellation of over 430 flights and the closure of 27 airports across northern, western, and central regions until May 10. Airports in Srinagar, Jammu, Leh, Amritsar, Dharamshala, and other key locations remain closed. Indian airlines such as IndiGo, SpiceJet, Air India, and Akasa Air have canceled numerous flights and issued advisories urging travelers to verify their flight status due to ongoing disruptions and airspace restrictions.

The escalating conflict has also caused many international carriers, including KLM, Lufthansa, Air France, British Airways, Swiss International Air Lines, and Singapore Airlines, to avoid Pakistani airspace entirely. These airlines have rerouted flights to ensure passenger safety, often resulting in longer flight times and increased operational costs.

Aviation experts warn that if the hostilities continue, the region may become too risky for many non-Indian and non-Pakistani carriers, leading to a significant reduction in flights and further complicating air travel between South Asia and the Middle East.

Passengers traveling to or from the affected areas are strongly advised to stay updated through airline websites and customer service channels. Flight schedules remain highly volatile, with frequent cancellations, reroutings, and delays driven by evolving security concerns and airspace restrictions. Travelers should prepare for potential disruptions and plan accordingly as the situation continues to develop.

Qatar Airways has temporarily suspended all flights to Pakistan following the closure of Pakistani airspace, a move prompted by escalating tensions and recent military actions in the region.

The airline made the announcement via its official social media channels, emphasizing that the safety and security of its passengers and crew remain the highest priority. Passengers are advised to check the latest flight information on the Qatar Airways website or contact the airline’s customer service for updates and assistance.

The closure of Pakistani airspace was enacted for an initial 48-hour period after Indian airstrikes targeted alleged militant sites within Pakistan and Pakistan-administered Kashmir, marking one of the most serious escalations between the two nuclear-armed neighbors in over two decades.

The Pakistan Civil Aviation Authority confirmed that all flights at Islamabad and Lahore airports have been suspended until further notice, with the possibility of extended disruptions depending on how the situation develops.

The impact of this airspace closure has been far-reaching, causing a wave of flight cancellations and diversions across Asia, the Middle East, and Europe as airlines reroute aircraft to avoid the affected airspace. Major Gulf carriers such as Emirates, Etihad Airways, and Flydubai have also suspended or adjusted flights to Pakistani cities including Lahore, Islamabad, Sialkot, and Karachi.

Emirates has suspended all flight operations to Pakistan until at least May 10, while Etihad Airways has canceled selected flights and is assisting impacted passengers with alternative travel arrangements. Other international airlines, including KLM, Singapore Airlines, Thai Airways, and Korean Air, have rerouted or canceled long-haul flights to Europe, resulting in longer flight times and increased operational costs.

Indian airlines have also been significantly affected, with major carriers like Air India, IndiGo, and SpiceJet suspending services to northern cities and rerouting international flights, leading to increased fuel consumption and potential fare hikes. The closure of Pakistani airspace has forced these airlines to take longer detours, sometimes adding two to three hours to flight durations, and has resulted in the cancellation of certain routes altogether.

Travelers are urged to remain vigilant, monitor airline communications, and check official travel advisories. The UK Foreign, Commonwealth and Development Office has updated its guidance, advising against all travel within 10 kilometers of the India-Pakistan border and to Pakistan-administered Kashmir. The situation remains fluid, and further updates are expected as authorities and airlines continue to monitor developments closely.