Etihad Airways has delivered its best-ever half-year results in the first six months of 2025, reporting record profitability, passenger numbers, and network expansion. The airline’s performance reflects sustained momentum in operational efficiency, enhanced customer experience, and ambitious growth plans.

Profit after tax surged 32 percent year-on-year to AED 1.1 billion (U.S.$306 million), supported by robust customer demand, productivity gains, and improved yields across passenger and cargo operations. Total revenue increased 16 percent to AED 13.5 billion (U.S.$3.7 billion), with passenger revenue rising 16 percent and cargo revenue growing 9 percent. EBITDA rose 24 percent to AED 2.7 billion (U.S.$739 million), with an improved margin of 20 percent.

Passenger traffic climbed 17 percent to 10.2 million in H1 2025, driven by a 14 percent increase in Available Seat Kilometres (ASK) and a passenger load factor of 87 percent (+2 percentage points). In early July, Etihad celebrated a milestone of carrying 20 million passengers over a rolling 12-month period—doubling the figure from 2022—and establishing itself as the fastest-growing carrier in the region.

Etihad’s operating fleet surpassed 100 aircraft, boosted by deliveries including its sixth Airbus A350 in April and the return of a seventh A380 in May. In July, the airline took delivery of five new planes, including its first A321LR, marking the largest monthly fleet expansion to date. The new A321LR, featuring First Class suites and lie-flat Business seats on medium-haul routes, launched service in early August with a flight to Phuket.

The airline’s network now serves nearly 90 destinations, including year-round and seasonal services, with 27 new routes launched or announced in 2025 alone. This expansion strengthens Abu Dhabi’s position as a major global hub.

His Excellency Mohamed Ali Al Shorafa, Chairman of Etihad Airways, said, “With 27 new destinations launched or announced this year alone, Etihad is proud to help position Abu Dhabi as one of the most accessible and connected cities in the world. This growth enhances point-to-point and stopover options and solidifies Abu Dhabi's role as a gateway for millions of travellers.”

Customer satisfaction improved across airport services, onboard experience, and digital platforms. Etihad maintained stable unit costs while raising service quality, with its First Class Net Promoter Score holding steady at 80—the airline’s highest ever and a best-in-class benchmark.

Antonoaldo Neves, Etihad CEO, expressed pride in the airline’s strong performance: “Our results demonstrate the success of our strategy and the dedication of our team. We are expanding sustainably, investing in premium experiences, and attracting record numbers of visitors to Abu Dhabi. With new aircraft, new routes, and flourishing premium offerings, Etihad is setting new standards in aviation.”

The airline also welcomed over 1,700 new employees in the first half of 2025, including more than 100 pilots and 1,000 cabin crew. Internal promotions exceeded 1,100, reflecting strong career growth and industry-leading employee engagement.
Neves added, “I want to thank our employees for their outstanding contribution and our customers who continue to choose Etihad. We look forward to welcoming even more of you onboard in the months ahead.”

Key Highlights:

• Profit after tax: AED 1.1 billion (U.S.$306 million), +32% year-on-year
• EBITDA: AED 2.7 billion (U.S.$739 million), +24%, with 20% margin
• Total revenue: AED 13.5 billion (U.S.$3.7 billion), +16%
• Passenger numbers: 10.2 million, +17%
• Passenger load factor: 87%, +2 percentage points
• Available Seat Kilometres (ASK): +14%
• Operating fleet: 100+ aircraft, including 5 deliveries in July
• Network: nearly 90 destinations, 27 new routes launched or announced in 2025
• Customer satisfaction and First Class NPS at record levels
• Over 1,700 new hires and 1,100+ internal promotions

Etihad’s record half-year performance highlights its growing footprint, operational excellence, and unwavering customer focus as it continues to expand its global presence and elevate the travel experience from Abu Dhabi.

Gulf Air, the national airline of the Kingdom of Bahrain, has taken a major step in its long-term fleet renewal by signing an agreement valued up to USD 4.6 billion with Boeing to acquire 18 Boeing 787 Dreamliners. Powered by GE Aerospace engines, the new aircraft will enhance Gulf Air’s operational efficiency, sustainability efforts, and passenger comfort.

The deal was formalized during the official visit of His Royal Highness Prince Salman bin Hamad Al Khalifa, Crown Prince and Prime Minister, to Washington D.C., symbolizing the strengthening economic and commercial ties between Bahrain and the United States.

Khalid Taqi, Chairman of Gulf Air Group, emphasized the significance of the acquisition: “Adding 18 additional 787 Dreamliners an aircraft highly appreciated by our customers increases our passenger capacity by over 20%, marking a crucial milestone in our growth and modernization journey. This also aligns with our strategy to deliver a more fuel-efficient, environmentally friendly, and passenger-focused travel experience. 

Partnering with Boeing and GE Aerospace, global leaders in aviation innovation, affirms our confidence in advancing Gulf Air’s future. This collaboration also highlights the strong and enduring partnership between Bahrain and the USA.”

The Boeing 787 Dreamliner is celebrated worldwide for its fuel efficiency, cutting-edge technology, and superior passenger experience. It will play a central role in supporting Gulf Air’s long-haul operations, route expansion, and sustainability initiatives.

Stephanie Pope, President and CEO of Boeing Commercial Airplanes, commented, “We are proud to deepen our more than six-decade partnership with Gulf Air by delivering the 787 Dreamliner. This investment underscores Gulf Air’s commitment to innovation and sustainable growth, strengthening Bahrain’s status in the global aviation industry.”

In conjunction with the aircraft order, Gulf Air and Boeing signed a Memorandum of Understanding (MOU) to explore establishing maintenance, repair, and overhaul (MRO) workshop capabilities in Bahrain. This initiative, still in its early stages, aims to localize MRO operations, develop local aviation talent, create jobs, and bring world-class services aligned with the latest technologies.

This strategic partnership further reinforces Gulf Air’s ambition to position Bahrain as a key aviation hub in the region, contributing to the Kingdom’s goals for economic diversification and enhanced global connectivity.

Etihad Airways has delivered its best-ever half-year results in the first six months of 2025, reporting record profitability, passenger numbers, and network expansion. The airline’s performance reflects sustained momentum in operational efficiency, enhanced customer experience, and ambitious growth plans.

Profit after tax surged 32 percent year-on-year to AED 1.1 billion (U.S.$306 million), supported by robust customer demand, productivity gains, and improved yields across passenger and cargo operations. Total revenue increased 16 percent to AED 13.5 billion (U.S.$3.7 billion), with passenger revenue rising 16 percent and cargo revenue growing 9 percent. EBITDA rose 24 percent to AED 2.7 billion (U.S.$739 million), with an improved margin of 20 percent.

Passenger traffic climbed 17 percent to 10.2 million in H1 2025, driven by a 14 percent increase in Available Seat Kilometres (ASK) and a passenger load factor of 87 percent (+2 percentage points). In early July, Etihad celebrated a milestone of carrying 20 million passengers over a rolling 12-month period—doubling the figure from 2022—and establishing itself as the fastest-growing carrier in the region.

Etihad’s operating fleet surpassed 100 aircraft, boosted by deliveries including its sixth Airbus A350 in April and the return of a seventh A380 in May. In July, the airline took delivery of five new planes, including its first A321LR, marking the largest monthly fleet expansion to date. The new A321LR, featuring First Class suites and lie-flat Business seats on medium-haul routes, launched service in early August with a flight to Phuket.

The airline’s network now serves nearly 90 destinations, including year-round and seasonal services, with 27 new routes launched or announced in 2025 alone. This expansion strengthens Abu Dhabi’s position as a major global hub.

His Excellency Mohamed Ali Al Shorafa, Chairman of Etihad Airways, said, “With 27 new destinations launched or announced this year alone, Etihad is proud to help position Abu Dhabi as one of the most accessible and connected cities in the world. This growth enhances point-to-point and stopover options and solidifies Abu Dhabi's role as a gateway for millions of travellers.”

Customer satisfaction improved across airport services, onboard experience, and digital platforms. Etihad maintained stable unit costs while raising service quality, with its First Class Net Promoter Score holding steady at 80—the airline’s highest ever and a best-in-class benchmark.

Antonoaldo Neves, Etihad CEO, expressed pride in the airline’s strong performance: “Our results demonstrate the success of our strategy and the dedication of our team. We are expanding sustainably, investing in premium experiences, and attracting record numbers of visitors to Abu Dhabi. With new aircraft, new routes, and flourishing premium offerings, Etihad is setting new standards in aviation.”

The airline also welcomed over 1,700 new employees in the first half of 2025, including more than 100 pilots and 1,000 cabin crew. Internal promotions exceeded 1,100, reflecting strong career growth and industry-leading employee engagement.
Neves added, “I want to thank our employees for their outstanding contribution and our customers who continue to choose Etihad. We look forward to welcoming even more of you onboard in the months ahead.”

Key Highlights:

• Profit after tax: AED 1.1 billion (U.S.$306 million), +32% year-on-year
• EBITDA: AED 2.7 billion (U.S.$739 million), +24%, with 20% margin
• Total revenue: AED 13.5 billion (U.S.$3.7 billion), +16%
• Passenger numbers: 10.2 million, +17%
• Passenger load factor: 87%, +2 percentage points
• Available Seat Kilometres (ASK): +14%
• Operating fleet: 100+ aircraft, including 5 deliveries in July
• Network: nearly 90 destinations, 27 new routes launched or announced in 2025
• Customer satisfaction and First Class NPS at record levels
• Over 1,700 new hires and 1,100+ internal promotions

Etihad’s record half-year performance highlights its growing footprint, operational excellence, and unwavering customer focus as it continues to expand its global presence and elevate the travel experience from Abu Dhabi.

Dubai Duty Free has once again captured global attention by shattering sales records this August, reaching an impressive Dh646.23 million ($177 million). This marks a 15% increase over August 2024 and nearly a 10% rise from the previous peak recorded in 2018, underscoring the airport retailer’s growing allure among travelers.

On average, Dubai Duty Free welcomed around 275,000 passengers daily throughout August, generating an average daily sales figure of Dh20.8 million ($5.7 million). Managing Director Ramesh Cidambi praised the achievement, noting that sales growth has outpaced passenger numbers by approximately 9%, “a testament to the dedication of our team and the robust retail environment we have cultivated.”

A closer look at shopping habits reveals that confectionery stole the spotlight, with sales soaring by nearly 69%. Chocolates and sweets remain top picks for gifts and personal enjoyment. Gold jewelry followed with a strong 28.5% boost, while perfumes and tobacco products grew by 13% and 11% respectively. Other notable performers included Millennium Millionaire tickets, which climbed 34%, watches up 17.7%, precious jewelry with a 24% increase, cosmetics rising 9%, liquor up 3%, and electronics showing steady yet modest growth at 2.3%. Even without confectionery, the top ten categories collectively recorded a healthy 10.4% increase, illustrating broad-based demand across Dubai Duty Free’s diverse offerings.

Luxury shoppers found much to celebrate in Terminal 3, where fashion boutiques in Concourses A and B enjoyed a 10.86% rise in sales compared to last year. Cartier boutiques impressed with a striking 29.33% surge. The average daily boutique transactions climbed to 254, while customer spend rose to Dh8,004 from Dh7,748, signaling that premium shopping remains a favorite indulgence among UAE travellers.

All terminals experienced strong sales growth throughout the month. Concourses A and B both posted 17% increases, Concourse C followed with a 16.45% uplift, and Concourse D saw sales grow by 7.91%. Terminal 2 Departures reported a 13.6% gain, while Al Maktoum International Airport stood out with a remarkable 56.91% surge. Even arrivals shops maintained momentum, growing 11.72% despite intensified competition at Terminal 3 Arrivals.

Dubai Duty Free’s global appeal was evident, with travelers to the U.S. fueling a 27.94% uptick in spending. Other regions contributing to the growth included the Middle East (+19.78%), the Indian Subcontinent (+17%), Africa (+15.28%), Europe (+13.46%), Australasia (+9.49%), the Far East (+9.15%), and Russia (+3.26%).

Looking ahead, Dubai Duty Free shows no signs of slowing down. Luxury aficionados can anticipate the opening of a new Louis Vuitton boutique in Concourse A later this week, with Cartier slated to open another boutique by the end of September. By December, Concourse A will unveil the ‘Gifts from Dubai’ concept store, promising an even more immersive shopping experience for travelers and residents alike.

With year-to-date sales hitting Dh5.4 billion ($1.48 billion), a 6.93% increase compared to last year, Dubai Duty Free isn’t just setting new records — it’s redefining the airport shopping experience. For residents and visitors in the UAE, the airport transcends its role as a transit hub, emerging as a premier destination for luxury, indulgence, and everyday delights.

London Heathrow Airport has solidified its position as the most expensive and fiercely contested aviation hub in the world, with takeoff and landing slot pairs fetching record prices up to $75 million in 2025. The extreme demand far outstrips the limited supply of slots at the airport, which is capped at approximately 10,500 weekly movements around 40 to 45 takeoffs and landings per hourcreating one of the world's most lucrative and competitive aviation markets.

Key airlines like Oman Air and American Airlines have previously paid sums in the tens of millions for coveted slots, with a recent transaction echoing Oman Air's 2016 record $75 million deal for prime morning slots. These slots, particularly those during early morning and summer peak times, are highly valued due to their potential revenue generation and strategic importance for flight scheduling in one of the busiest travel corridors globally.

The scarcity arises from Heathrow's operational constraints, including a long-standing cap of 480,000 annual Air Transport Movements and strict allocation regulations overseen by Airport Coordination Limited (ACL). British Airways dominates the market, controlling over half of the allocated slots, which reinforces the advantage of incumbent carriers through a system that prioritizes historical usage. Regulatory changes in 2025 aimed to ease entry for new carriers and reduce "ghost flights" have yet to alter the market's fundamental dynamics.

Looking ahead, the proposed addition of a third runway could nearly double the airport’s capacity, introducing up to 276,000 additional flights annually and potentially easing the slot shortage. However, the manner in which these new slots are allocated likely favoring carriers with substantial current usage will determine whether slot prices will decrease or remain near current record highs.

For now, securing a slot at Heathrow remains a high-stakes investment, representing critical competitive leverage and access to one of the world's wealthiest passenger markets, particularly lucrative for carriers targeting premium business and long-haul travel.

British Airways (BA) is pushing the boundaries of loyalty travel by operating exclusive Avios-only flights, allowing passengers to redeem points for every seat on selected routes. The latest—and most ambitious—offering targets the highly sought-after London Heathrow to Cape Town International Airport route during the fiercely competitive Christmas holiday season.

Scheduled to depart on December 20, 2025, with a return on January 2, 2026, these Avios-only flights come with a significant financial trade-off. Industry analysis estimates that BA could sacrifice more than £1 million in revenue by filling entire aircraft with points redemptions rather than cash-paying customers on this premium leisure route.

Since launching Avios-only flights in April 2023 with short-haul destinations like Geneva and Sharm-el-Sheikh, British Airways has steadily expanded the program. By late 2024, long-haul Avios flights appeared on routes to Dubai, followed by Caribbean destinations like Barbados earlier in 2025, and Abu Dhabi during the Easter period.

The Cape Town flights are notably different. Scheduled during peak Christmas travel when fares routinely command premium prices, this route is dominated by leisure travelers willing to pay top-tier prices, unlike some other Avios routes drawing more mixed business leisure demand. This makes the sacrifice in potential revenue especially striking.

Analysts estimate the total revenue opportunity for this roundtrip Avios flight pair at between £1.2 million and £1.3 million, with the outbound, pre-holiday leg holding the most value due to constrained seat availability and strong demand. The loss is softened—at least internally—by Avios Group Limited (part of IAG, BA’s parent company), which likely compensates BA for these seats at market rates, ensuring balance within the group.

Industry commentary highlights the loyalty program growth as the core motivation behind these Avios-exclusive flights. BA’s 2024 annual report spotlighted a 24% increase in Avios earnings and a 20% jump in redemptions, contributing to a strong £363 million profit on £1.585 billion revenue and a 22.9% pre-tax margin. These exclusive flights, with their aspirational redemption opportunities, help attract new members and deepen engagement among existing Avios collectors.

Unlike many 2025 flight releases, which appear 222 to 317 days ahead, the Avios flights to Cape Town were unveiled 142 days before departure. This shorter window likely curbs speculative bookings and cancellations, aligning with travelers’ post-summer holiday planning cycles. The timing also ensures flights sell out rapidly, demonstrating pent-up demand.

Alongside the Avios-only flights, BA operates standard cash fare services on these dates—nearly fully booked—a factor suggesting some reallocation of bookings as passengers choose between cash and points options.
Modeling passenger fare classes using the “shelf” principle, which balances revenue contributions across economy, premium economy, and business/first classes, analysts incorporated demand from European markets where fares tend to be lower than from London. For example, Club World fares ex-Europe range from £5,553 to £9,086 compared to £6,292 from London.

During the Christmas peak, direct fares for Cape Town reach £12,341 to £16,555 in First Class, around £6,292 for Club World, £4,144 to £5,133 for World Traveller Plus, and £2,716 for World Traveller, before taxes—underscoring the premium nature of this route.

Though costly in the short term, Avios-only flights provide tangible benefits. They make expensive holidays more attainable for points-rich travelers, foster goodwill, and encourage passengers to maintain BA credit cards and prioritize the airline for future bookings. Passengers who save money on flights might redirect funds towards hotels, dining, or ancillary services, supporting the wider travel ecosystem.

Cape Town’s appeal is undeniable, even with steep accommodation prices ranging from around £5,000 at The Westin to over £20,000 at Mount Nelson, reinforcing the premium leisure positioning of this route.
In the broader picture, BA’s bold Avios-only approach exemplifies how airlines can leverage loyalty currencies not just as marketing tools but as strategic assets driving long-term customer engagement—even if it means foregoing millions in immediate ticket revenue.