Thank you for choosing to travel through Hamad International Airport (HIA)! We understand how distressing it can be to misplace personal belongings, and our dedicated Customer Service Team is committed to helping you recover any lost items. The Lost Property Office is your go-to resource for registering lost belongings, addressing inquiries, and facilitating the retrieval of items that may have been lost within the Passenger Terminal Complex.

Items Lost on Flights

If you believe you’ve left an item on a Qatar Airways flight, please take the following steps:

• For Qatar Airways Flights: Click the link provided on our website for quick assistance. Alternatively, you can send an email detailing your situation to Click here. Be sure to include your flight number, date of travel, and a description of the lost item to expedite the process.

• For Other Airlines: If your item was lost on a flight operated by another airline, please contact Qatar Aviation Services (QAS) Lost and Found by emailing [email protected]. They will guide you through the necessary steps to locate your belongings.

Items Lost Inside the Passenger Terminal

For items misplaced within the terminal, we recommend the following:

• In-Person Assistance: Visit the nearest HIA Information Desk where our friendly staff can provide immediate help and guidance.

• Outside the Airport: If you are currently off airport premises, you can reach out directly to the HIA Lost Property Office by clicking on the 'Contact Us' link on our website or by emailing Click here. When you do, please provide a comprehensive description of the lost item, which should include:

  1. Brand/Model and Color: This helps us identify the item more accurately.
  2. Flight Number and Date: Include the specific flight you were on when the item was lost.
  3. Time and Location: Mention the approximate time and specific area (like a terminal zone or specific gate) where the item was last seen.
  4. Photographic Evidence: If possible, attach a photo of the item to assist our staff in identifying it swiftly.

Important Information

Hamad International Airport is authorized to assist with inquiries regarding items lost within the airport's premises. Our Lost Property Office operates with specific policies regarding the handling of lost items:

• Retention Period: Items submitted to the Lost Property Office will be retained for up to 30 days. This duration varies based on the category of the item.

• Post-Retention Policy: After the retention period, unclaimed items may be donated to charitable organizations. Unfortunately, these items will not be available for retrieval after being donated.

• Liability Disclaimer: The airport does not accept liability for any items lost or left behind within its premises. We encourage all travelers to keep personal belongings secure and to report any lost items promptly.

Retention Policies by Item Category

Direct Disposal:

• • Items that fall under this category will be disposed of immediately and include excess baggage, perishables, and dangerous goods.

7-Day Policy:

• • This includes items like neck pillows, water tumblers, unbranded clothing, caps, toys, umbrellas, walking sticks, wheelchairs, and Zamzam water. These items will only be held for a week before being discarded or donated.

30-Day Policy:

• • Precious Metals and Gems: Items such as gold, silver, rubies, emeralds, sapphires, and diamonds.
  • Transaction Cards and Cash: This includes credit and debit cards and currency (excluding loose petty cash).
  • Official Documents: Items like IDs, passports, driving licenses, and other important documents.
  • Electronic Items: Laptops, smartphones, tablets, headsets, smartwatches, power banks, SIM cards, card adapters, and world adapters fall into this category.
  • Miscellaneous: Luxury or branded clothing items are also retained for 30 days.

Additional Tips 

• Keep Important Items Together: Use a designated pouch or bag for crucial items like passports, wallets, and electronics to minimize the risk of losing them.

• Label Your Belongings: Attach tags or labels with your contact information to bags and valuable items, making it easier for staff to return them if found.

• Use Tracking Devices: Consider using Bluetooth trackers for high-value items like luggage and electronics, so you can locate them easily.

• Stay Aware of Your Surroundings: Pay attention to where you place your belongings, especially in busy areas like lounges, cafes, and boarding gates.

• Review Security Footage: If you lose something near a security checkpoint, request to review footage; staff may assist in identifying where the item was left.

• Know Where to Go: Familiarize yourself with the layout of the airport and the locations of information desks and the Lost Property Office.

• Keep Digital Copies: Maintain digital copies of important documents (like your passport and IDs) on your phone or in a secure cloud service for easy access.

• Travel Insurance: Consider getting travel insurance that covers lost belongings, providing peace of mind during your travels.

Thank you for your understanding and cooperation. The goal of Hamad International Airport is to help you recover your lost items as efficiently as possible. Your continued trust in Hamad International Airport is greatly appreciated!

This summer, the picturesque village of Skala Sikamineas on the northeast coast of Lesbos is witnessing a vibrant influx of well-heeled tourists from the Turkish coast across the Aegean Sea. The two acclaimed fish restaurants lining the coast are bustling, filled predominantly with Turkish-speaking diners, including families from Izmir, groups arriving from Ayvalik via a new catamaran connection, and young couples from Istanbul soaking in the island's charm.

Among them are first-time visitors Isin and her boyfriend, who arrived by ferry from Dikili and quickly fell in love with Lesbos’ beaches and taverns, already planning a return next summer. The short crossing under an hour with tickets costing just €35, combined with eight daily ferry trips in the summer season from Dikili to Mytilene, Lesbos’ capital, makes the island an accessible and attractive getaway for Turkish tourists seeking a relaxed atmosphere.

On the Greek side, Turkish visitors find a welcoming environment where they can enjoy local specialties like ouzo, the aniseed schnapps, and relax openly—Turkish women sunbathe comfortably in bikinis, and social mingling happens naturally. Restaurateurs like Takis, operating a tavern in Gera Bay, praise Turkish visitors as appreciative, friendly, and relaxed, often representing the Turkish middle class looking for tranquil retreats. Unlike many Greek islands that have become prohibitively expensive, Lesbos remains affordable compared to Turkish Aegean destinations such as Bozcaada, Bodrum, or Assos.

Tourism is not just boosting local economies; it also serves as a bridge easing historical tensions between Greece and Turkey. Since the 19th-century conflicts and the Greco-Turkish War ending in 1922, relations have softened somewhat, particularly through growing cross-border tourism. In this vein, the deputy mayor of Mytilene, Nikos Giannakas, warmly welcomed the Turkish mayor of Balikesir, Ahmet Akin, and 150 tourists arriving via the new Mytilene-Ayvalik catamaran route now the eighth between these cities, enhancing tourism, trade, and cultural exchange.

Despite continuing political frictions such as maritime border disputes, airspace disagreements, and recent tensions around marine park creations in the Aegean—these issues remain largely distant from the holiday experiences of Turkish tourists on Lesbos. For visitors like Isin and countless others, the beauty and hospitality of the island overshadow any geopolitical rumblings, highlighting how tourism fosters goodwill and cross-cultural understanding amid complex diplomatic landscapes.

This summer, Lesbos is not only a tranquil sanctuary for vacationers but also a living example of how shared human experiences can nurture peaceful connections across the historically often tense Aegean Sea.

Hyundai Department Store’s shares surged 7.1% recently, buoyed by strong second-quarter business results that exceeded market expectations. For Q2 2025, the company reported consolidated operating profit of 86.9 billion won, marking a 102.8% increase year-on-year, and consolidated sales rose 5.5% to 1.803 trillion won. Notably, net profit returned to a surplus of 54.5 billion won during this period.

However, it is worth noting that sales and operating profit in Hyundai's core department store business declined slightly in Q2, with sales falling 3.6% to 590.1 billion won and operating profit down 2.3% to 69.3 billion won. This was attributed partly to reduced operating area due to major store renovations and renewal activities. On the other hand, their subsidiaries showed robust performance: duty-free stores grew sales by 22% while reducing operating losses, and Zinus, an online furniture company under Hyundai, posted an 11.2% sales increase and turned an operating profit of 29.1 billion won.

Hyundai Department Store has also been proactive with shareholder returns, declaring an interim cash dividend of 500 won per common share, reflecting a market dividend rate of 0.7% and total dividend payments of 10.78 billion won.

In response to evolving market trends and consumer behavior, Hyundai is focusing heavily on store renovations and leveraging technology. It launched “Heydi,” an AI shopping assistant for personalized in-store experiences, combining offline retail with generative AI-powered services to attract and engage customers, aiming to set a new shopping concept standard in Korea.

Despite the department store segment’s challenges, Hyundai Department Store's overall financial health and strategic initiatives are generating renewed investor confidence, positioning the company well for stronger performance in the second half of 2025 amid improving domestic consumption trends.

This comprehensive growth across core and subsidiary operations, alongside innovative customer engagement efforts, underpins the recent stock price surge and optimistic outlook for Hyundai Department Store moving forward.

Kuwait has launched a new welcome gesture for expatriates residing in Gulf Cooperation Council (GCC) countries by allowing them to obtain tourist visas on arrival. This latest resolution from the Ministry of Interior permits eligible GCC expats to enter Kuwait hassle-free with a tourist visa issued directly at any border or airport entry point.

To qualify, travelers must possess a valid passport alongside a residence permit in a GCC country valid for at least six months. This significant update, formalized under Ministerial Resolution No. 1386 of 2025 and signed by First Deputy Prime Minister and Minister of Interior Sheikh Fahd Yousef Saud Al-Sabah, repeals the earlier 2008 resolution and aligns with Kuwait’s updated Foreigners’ Residence Law enacted in 2024.

The move streamlines travel for the GCC’s extensive expatriate community, fostering greater regional mobility and tourism. The resolution officially took effect with its publication in Kuwait’s Official Gazette on August 6, 2025, marking a new era of more accessible travel to Kuwait for residents of neighboring Gulf states.

This initiative is expected to promote closer ties and increased tourism exchanges among GCC countries while simplifying border procedures for expatriates living and working within the Gulf region. The Ministry of Interior’s proactive step reflects Kuwait’s commitment to facilitating smoother entry protocols and enhancing visitor experiences in line with modern travel trends.

The U.S. State Department is launching a 12-month pilot program starting August 20, 2025, requiring certain travelers applying for B-1 business and B-2 tourist visas to post bonds of up to $15,000 as a financial guarantee they will comply with visa terms, particularly leaving the United States before their visa expires.

Visitors from countries with high visa overstay rates, initially Zambia and Malawi, will be subject to this rule, with bond amounts tiered at $5,000, $10,000, or $15,000 depending on individual circumstances.

This initiative aims to address the persistent challenge of visa overstays, where travelers remain in the U.S. beyond their authorized period, which has historically contributed to the unauthorized migrant population. Roughly 400,000 visa overstays were reported in fiscal year 2023 alone from about 39 million expected departures.

 Visa overstayers account for about one-third to 42% of unauthorized migrants in the U.S., according to various government and independent studies.

Consular officers will determine the bond amount for each applicant based on factors including the traveler's employment, income, education, travel purpose, and overall risk of overstaying. Waivers can be granted in limited cases such as urgent humanitarian travel or government employee missions. If applicants comply with the bond conditions and depart on time via designated airports, their bond is refunded.

This bond requirement marks a renewed effort reminiscent of a similar program proposed but not fully implemented in 2020 due to the COVID-19 pandemic. Historically, the State Department avoided imposing bonds citing administrative burdens, but now asserts that visa bonds are necessary due to increasing overstay rates and insufficient data from previous years.

The program excludes visitors from Mexico, Canada, and over 40 countries in the U.S. Visa Waiver Program, which allows visa-free travel for up to 90 days. Additional countries may be added to the bond program based on ongoing evaluation of visa overstay data and concerns about inadequate screening or Citizenship by Investment programs, which have no residency requirements.

This move complements other recent immigration enforcement efforts, such as travel bans targeting 12 countries with high overstay and security concerns and new fees on visitors. The bonds act both as a deterrent against visa violations and a safeguard to hold travelers financially accountable for compliance.

In summary, the new U.S. visa bond pilot program is a stringent immigration control measure focused on reducing visa overstays by tying entry permissions to significant financial guarantees from travelers originating in countries with historically high rates of visa non-compliance.

If you would like, I can provide additional detail on specific countries affected or the historical context of visa overstays.

In a landmark move set to transform the travel landscape, Kuwait has announced a series of sweeping visa reforms aimed at enhancing tourism and easing entry restrictions for visitors. The changes were revealed by First Deputy Prime Minister and Minister of Interior Sheikh Fahad Yousef Saud Al Sabah during a recent conversation with Ahmed Al Jarallah, Editor-in-Chief of Al Seyassah newspapers.

Effective immediately, these reforms remove several longstanding visa constraints, with a particular focus on family visits and traveler convenience. One of the headline changes is the introduction of a three-month family visit visa, allowing visitors an initial stay of up to 90 days. Even more notable is the flexibility to extend the visa to six months or a full year, depending on the visitor’s needs and adherence to regulations. Sheikh Fahad highlighted that “violations in this category are minimal, so flexibility can be granted,” reflecting a more visitor-friendly approach.

Among the significant updates is the abolition of the local carrier requirement, a former rule that mandated travelers obtain visas tied to Kuwait’s national airlines. Now, tourists and visitors can choose their preferred airline, a step aimed at increasing accessibility and encouraging competition. Sheikh Fahad remarked on the shift, stating, “The state should not act as a marketer for airlines; they must market themselves,” underscoring a more liberalized aviation climate as Kuwait builds a new international airport and seeks to reinstate airlines previously withdrawn from the market.

The reforms also expand family visit visa eligibility by extending kinship qualifications to the fourth degree and eliminating the controversial demand for visitors to possess a university degree. This move opens doors for a broader range of family members to reunite and visit with ease.

To ensure security remains uncompromised, Sheikh Fahad noted that travelers facing any security restrictions will be notified promptly and responsible for addressing these matters independently. This aligns Kuwait’s visa procedures with international best practices.

The visa fee structure is currently under governmental review, with amendments expected to be finalized soon by the Council of Ministers. This is part of the broader initiative to streamline visa processing, reduce bottlenecks, and make Kuwait a more inviting destination for visitors from around the world.

Tourism as an Economic Priority

Simultaneously, Kuwait is amplifying its commitment to tourism as a strategic pillar of economic diversification. Minister of Information and Minister of State for Youth Affairs Abdulrahman Al Mutairi has announced plans for the “Visit Kuwait” digital platform, poised to centralize tourism promotion under a unified national brand. Speaking at a recent event, Al Mutairi emphasized the platform’s role as “the gateway for all tourism-related messaging,” aligning with the ambitious Kuwait Vision 2035 development roadmap.

Looking beyond borders, Kuwait is preparing to welcome regional tourism leaders to the 52nd session of the United Nations World Tourism Organization’s Regional Committee for the Middle East in early 2026. The country will also make its mark at Expo Osaka 2025, highlighting innovations in sustainability, cultural heritage, and technological advancement.

Cultural diplomacy is flourishing alongside these trends. Preparations are underway for the renowned Kuwait International Book Fair, complemented by the launch of “I Am the Author”—an interactive initiative designed to inspire creativity and storytelling among children and youth.

With these reforms and initiatives, Kuwait is positioning itself as an increasingly open, vibrant destination that balances tradition with modernity, welcoming the world to experience its unique culture and opportunities.