In a remarkable show of commitment to inclusivity and social impact, Qatar Airways has taken Autism Awareness Month to new heights this year by deepening its long-standing partnership with the Shafallah Centre for Persons with Disabilities.

The airline launched a powerful campaign in April aimed at honoring neurodivergent individuals, particularly those with autism, through a series of meaningful, awareness-driven, and practical initiatives designed to make air travel more accessible and empowering.

Among the standout features was the unveiling of limited-edition amenity kits in both Economy and Premium Cabins, adorned with artwork created by autistic artists from the Shafallah Centre. These unique kits not only served a functional purpose but also gave global exposure to the creative talents of individuals on the autism spectrum, turning every journey into a platform for advocacy and appreciation.

In a visual display of solidarity, Qatar Airways’ headquarters glowed blue throughout April, reflecting the internationally recognized color for autism awareness. This luminous tribute served as a symbolic beacon of the airline’s ongoing commitment to supporting the autism community.

The airline’s efforts extended beyond symbolism into direct action. Qatar Airways hosted a dedicated autism awareness event at Hamad International Airport, where employees received hands-on training about the airline’s specially designed sensory lounge. This tranquil space offers passengers with autism a quiet, interactive area to decompress—showcasing a deeper understanding of the sensory sensitivities that can accompany travel.

A signature initiative, the Muzn Lounge—located between gates C7 and C9 at Hamad International Airport—was further promoted throughout April. Open to passengers using the special assistance code “DPNA” during booking or check-in, the lounge provides neurodivergent travelers with a seamless and soothing airport experience.

Qatar Airways also underscored the value of education by organizing staff seminars focused on creating a compassionate and informed travel environment for passengers with autism. This training ensures that the commitment to inclusivity is woven into every touchpoint of the passenger journey.

On the community front, the airline arranged for its cabin crew to visit the Shafallah Centre, where they engaged with individuals on the autism spectrum through gifts, conversations, and a shared celebration—underscoring the airline’s heartfelt connection to the cause.

The collaboration with the Shafallah Centre spans over a decade and is a core part of the airline’s corporate social responsibility framework. Through its in-house Shafallah Department, Qatar Airways employs more than 55 individuals with autism and mental disabilities, integrating them into meaningful roles within the company. These employees also support the airline’s sustainability mission by recycling up to 1,000 Premium Cabin amenity kits daily—highlighting a fusion of environmental and social responsibility.

"At Qatar Airways, inclusivity isn’t a campaign—it’s a core value," said an airline spokesperson. "Our efforts during Autism Awareness Month are a reflection of our broader mission to ensure every passenger feels respected, supported, and at ease."

As the airline continues to innovate in accessibility, its blueprint of blending awareness, action, and empathy is setting a new standard in the aviation industry—proving that the skies are friendliest when they’re open to everyone.

The Skytrax 2025 rankings have unveiled the Top 10 Most Improved Airports, showcasing facilities that have successfully transformed their operations and passenger experiences. From Berlin’s remarkable resurgence to Mumbai’s innovative congestion solutions, these airports have tackled specific challenges while enhancing overall travel satisfaction.

Airports often evoke mixed feelings, with some prompting passengers to rush for the next flight, while others create such inviting environments that travelers look forward to their layovers. This year's winners illustrate that even the most daunting aviation hubs can reach new heights through strategic improvements.

1. Berlin Brandenburg Airport (BER)

After enduring a storied history of delays and challenges, Berlin Brandenburg Airport (BER) has risen to prominence as the World’s Most Improved Airport in 2025. Once a cautionary tale, BER has implemented a series of comprehensive upgrades, enhancing passenger services, terminal efficiency, and operational excellence.

Key transformations include:

• Renovated Passenger Flow Systems: Streamlined navigation through the airport.
• Upgraded Security Checkpoints: Faster and more efficient screening.
• Expanded Dining and Retail Options: A diverse range of local and international cuisines.

Moreover, BER has embraced digital innovation, introducing smart navigation and contactless services, while its sustainability initiatives, such as solar panels and improved waste management, make it a model for eco-friendly travel.

2. Almaty International Airport (ALA)

Kazakhstan’s Almaty International Airport (ALA) has earned the second spot through strategic modernization that brings it up to international standards. Significant terminal expansions have created more spacious areas, effectively reducing congestion.

Notable improvements include:

• Advanced Baggage Handling Systems: Lowering lost luggage incidents.
• Upgraded Immigration and Customs Facilities: Quicker processing times.
• Enhanced Lounge Areas: Catering to both business and leisure travelers.

The airport’s expanded connectivity options, with new airlines and routes, position ALA as a vital hub between Europe and Asia.

3. Bangkok Suvarnabhumi Airport (BKK)

Thailand’s Bangkok Suvarnabhumi Airport (BKK) has claimed third place, integrating traditional Thai hospitality with modern technology. The airport has made significant investments to reduce wait times and enhance passenger comfort.

Improvements include:

• Expanded Immigration Facilities: Automated processing for quicker entry.
• Upgraded Terminal Amenities: Featuring local cuisine and cultural elements.
• Enhanced Ground Transportation: Facilitating easier access to the city.

BKK has also addressed passenger comfort with improved air conditioning and seating throughout the terminals.

4. London Gatwick Airport (LGW)

London Gatwick Airport (LGW) ranks fourth, implementing targeted improvements to tackle the challenges of a major European hub. The airport has made strides in technology-driven solutions for better passenger flow.

Key enhancements include:

• Upgraded Check-in Facilities: More self-service options available.
• Enhanced Security Screening: Maintaining safety while improving efficiency.
• Expanded Retail and Dining Options: Catering to diverse passenger needs.

Furthermore, Gatwick has increased accessibility for passengers with mobility challenges, making travel more inclusive.

5. Taiwan Taoyuan Airport (TPE)

Taiwan Taoyuan Airport (TPE) has secured fifth place by embracing innovative approaches to passenger service. The airport maintains a high standard of cleanliness while integrating the latest technology.

Improvements include:

• Smart Terminal Navigation Systems: Helping passengers navigate easily.
• Upgraded Duty-Free Shopping: Competitive pricing and quality.
• Enhanced Food Courts: Offering both international and local cuisine.

TPE has also improved transit facilities, making it an attractive choice for connecting flights.

6. Ulaanbaatar Airport (UBN)

Mongolia’s Ulaanbaatar Airport (UBN) ranks sixth after comprehensive upgrades that modernize the facility. Despite its challenging geographic location, UBN has improved passenger service quality significantly.

Notable upgrades include:

• Modernized Terminal Buildings: Enhanced climate control.
• Efficient Customs and Immigration: Streamlined processes for travelers.
• Improved Ground Services: Faster aircraft turnaround times.

Additionally, UBN has introduced dining options that celebrate Mongolian culture while meeting international standards.

7. Mactan-Cebu Airport (CEB)

The Philippines’ Mactan-Cebu Airport (CEB) has achieved seventh place through strategic enhancements that bolster its position as a gateway to the country’s tourist destinations.

Key improvements include:

• Expanded Terminal Capacity: Accommodating increasing tourist traffic.
• Upgraded Baggage Handling: Reducing wait times for luggage.
• Enhanced Retail Areas: Showcasing local products.

CEB has also improved ground transportation connections, facilitating easier access to popular tourist spots.

8. Punta Cana Airport (PUJ)

Punta Cana Airport (PUJ) in the Dominican Republic ranks eighth, enhancing its reputation as a premier Caribbean hub. The airport focuses on creating an inviting atmosphere from the moment passengers arrive.

Improvements include:

• Upgraded Immigration Facilities: Faster processing for tourists.
• Expanded Duty-Free Shopping: Featuring Caribbean specialties.
• Enhanced Dining Options: Showcasing local Dominican cuisine.

With improved air conditioning and seating areas, PUJ offers better comfort in the tropical climate.

9. Nadi Airport (NAN)

Fiji’s Nadi Airport (NAN) has achieved ninth place, positioning itself as the primary gateway to the South Pacific. The airport invests in upgrades to meet the needs of international tourists.

Notable enhancements include:

• Modernized Check-in Facilities: More efficient processing systems.
• Upgraded Customs Areas: Smoother handling of tourist traffic.
• Enhanced Retail Stores: Featuring Pacific island products.

NAN has also improved transit facilities for passengers connecting to other Pacific destinations.

10. Mumbai Airport (BOM)

India’s Mumbai Airport (BOM) rounds out the top 10 with strategic enhancements addressing the challenges of one of the world’s busiest aviation markets. The airport focuses on reducing congestion while maintaining high safety standards.

Key improvements include:

• Expanded Terminal Facilities: Better passenger flow management.
• Upgraded Retail and Dining Areas: Showcasing Indian culture.
• Enhanced Ground Transportation Connections: Improving city access.

Mumbai Airport has also invested in technology systems that streamline passenger processing, significantly reducing wait times.

Bottom Line

These ten airports exemplify that with dedicated effort and strategic investment, even the most challenging aviation facilities can undergo remarkable transformations. From Berlin’s impressive revival to Mumbai’s solutions for congestion, each airport has effectively enhanced the passenger experience. Next time you find yourself at one of these airports, you might discover that your layover could become an unexpected highlight of your journey.

Turkish Airlines has been officially crowned “Best Airline in Europe” for the tenth time at the 2025 Skytrax World Airline Awards, held at the Air and Space Museum in Paris on June 17. This milestone achievement was determined by the votes of millions of passengers from over 100 nationalities, who participated in the world’s largest airline satisfaction survey between September 2024 and May 2025.

The Turkish flag carrier’s consistent excellence was further highlighted by a sweep of eight major awards, including “World’s Best Business Class Onboard Catering,” “Best Airline in Southern Europe,” “Best Economy Class in Europe,” and “Best Economy Class Onboard Catering in Europe,” underscoring its dominance in both premium and economy travel markets.

Turkish Airlines’ reputation for connecting more countries than any other airline remains unmatched, supported by a rapidly expanding fleet that is expected to reach approximately 530 aircraft by the end of 2025. The airline carried 85.2 million passengers in 2024, with strong growth continuing into 2025, as January alone saw 6.8 million travelers—a rise of over 8% from the previous year.

This growth is fueled by ongoing investments in new, fuel-efficient aircraft such as Airbus A321neos and A350s, and by a robust order book of more than 270 aircraft, positioning Istanbul as a major global aviation hub.

Service innovation is another pillar of Turkish Airlines’ success. By the end of 2025, the airline plans to offer all passengers free, unlimited, high-speed in-flight connectivity, retrofitting its entire fleet with the latest technology in partnership with leading local and international suppliers. A recent Memorandum of Understanding with TCI Aircraft Interiors and Turksat highlights Turkish Airlines’ commitment to supporting Turkish innovation in aviation technology.

Sustainability also features prominently in the airline’s agenda. The “Tomorrow On-Board” initiative, launched in 2024, sets out a comprehensive framework for sustainable operations, including the use of eco-friendly inflight products and transparent communication of environmental goals. This program aims to inspire both passengers and investors, reinforcing Turkish Airlines’ pledge to reduce its environmental impact and promote a better future for the industry.

Globally, Turkish Airlines’ recognition comes in a competitive landscape, with Qatar Airways taking the title of “World’s Best Airline,” followed by Singapore Airlines and Cathay Pacific.

Despite this, Turkish Airlines’ continued accolades in Europe and its strong operational performance underscore its status as a leader in global aviation, renowned for world-class service, innovative passenger experiences, and a commitment to sustainability

About to jet off for your summer holiday? You might be flying with one of the world’s best airlines, according to the prestigious 2025 Skytrax World Airline Awards, announced on June 18. Known as the ‘Oscars of aviation,’ these awards are based on extensive customer surveys evaluating over 350 airlines worldwide, culminating in a ranking of the top 100 carriers.

For the ninth time in its 26-year history, Qatar Airways claimed the coveted title of World’s Best Airline, reaffirming its dominance in global aviation. The Qatari national carrier also secured top honors for Best Business Class, Best Airline in the Middle East, and Best Business Class Lounge, underscoring its commitment to premium service and innovation.

While no UK airline broke into the top 10, two British carriers made a strong showing in the top 20—a remarkable feat given the fierce international competition. British Airways held steady at 13th place, maintaining its position from 2024, while Virgin Atlantic climbed one spot to 16th. Virgin Atlantic also earned a special accolade for the World’s Best Premium Economy Class, highlighting its excellence in passenger comfort and service.

The full top 10 list featured other global heavyweights such as Singapore Airlines, which ranked second and was recognized for the World’s Best Airline Cabin Staff and Best First Class, and Cathay Pacific Airways, which took third place. The awards ceremony, held during the Paris Air Show at Le Bourget’s Air and Space Museum, celebrated the crème de la crème of the skies, with winners spanning full-service, low-cost, and regional airlines.

So, as you prepare for your summer getaway, take pride in knowing that if you’re flying with Qatar Airways, British Airways, or Virgin Atlantic, you’re in the hands of some of the world’s finest airlines, as voted by millions of global travelers.

Qatar Airways has further cemented its reputation as a global aviation leader by sweeping the top honors at the 2025 Skytrax World Airline Awards, held at the Paris Air Show’s Air and Space Museum.

The airline was named the World’s Best Airline for a record ninth time, an unprecedented achievement in the 26-year history of the awards, often dubbed the “Oscars of the aviation industry”. This recognition highlights Qatar Airways’ sustained excellence in service, innovation, and passenger satisfaction.

In addition to the coveted overall title, Qatar Airways dominated the Business Class categories. The airline was awarded World’s Best Business Class, with its signature Qsuite once again earning praise for its industry-leading privacy, comfort, and innovative design.

The Qsuite’s unique features, such as sliding doors and the option to create double beds or private suites for families and colleagues, have set new benchmarks for business travel luxury.

The Al Mourjan Garden Lounge at Hamad International Airport in Doha was named the World’s Best Business Class Airline Lounge, recognized for its sophisticated design, extensive amenities, and tranquil atmosphere that offers travelers a premium pre-flight experience.

The lounge is part of the airport’s broader commitment to excellence, with Hamad International itself having recently been awarded for the world’s best airport shopping experience.

Qatar Airways also retained the title of Best Airline in the Middle East, further establishing its dominance in the region amid strong competition from other Gulf carriers like Emirates and Saudia.

CEO Engr. Badr Mohammed Al-Meer emphasized that these accolades are a testament to the passion, precision, and dedication of the airline’s staff, both on the frontlines and behind the scenes, as they strive to set new standards in aviation.

Skytrax CEO Edward Plaisted lauded Qatar Airways’ remarkable achievement, noting the airline’s consistently high performance across multiple categories and its role in shaping the future of air travel.

The airline’s continued recognition as a Skytrax Five-Star Airline further underscores its mission to deliver world-class service and inspire loyalty among millions of travelers worldwide.

Singapore Airlines (SIA) has been recognized as the world’s second-best airline for 2025 at the Skytrax World Airline Awards, held during the Paris Air Show at Le Bourget Airport. The awards, often dubbed the “Oscars of the aviation industry,” are determined by passenger votes, with this year’s survey drawing responses from over 22 million travelers and evaluating more than 325 airlines globally.

Qatar Airways claimed the top spot for a record ninth time, while Cathay Pacific, Emirates, and ANA All Nippon Airways completed the top five.

Despite not reclaiming the top position, SIA achieved an impressive sweep of major accolades, including World’s Best Cabin Crew, World’s Best First Class, and Best Airline in Asia. Its First Class suites, renowned for their spacious design and luxury amenities, were highlighted as industry leaders. The airline also received recognition for its business and economy class offerings, maintaining its reputation for service excellence across all cabin classes.

The Skytrax awards are highly regarded in the industry, with winners selected through independent surveys that have been conducted annually since 1999. The event saw attendance from around 500 airline representatives, including senior executives and uniformed cabin crew, underscoring its significance within the aviation sector.

SIA’s low-cost subsidiary, Scoot, was also honored as the World’s Best Long-Haul Low-Cost Airline, reflecting the group’s broad appeal and commitment to quality at multiple price points. The consistent performance of Singapore Airlines, which has previously won the World’s Best Airline title five times, is seen as a testament to its enduring focus on customer experience, innovation, and operational excellence.

The Skytrax methodology relies on passenger feedback regarding various aspects of the travel experience, including cabin comfort, onboard service, and catering, making the awards a direct reflection of customer satisfaction. SIA’s continued presence at the top of these rankings highlights its global standing and the loyalty it commands among travelers worldwide