Plan Ahead for a Smooth Journey

Traveling with your beloved pets or service animals can be a fulfilling experience, but it requires careful planning and early communication with your airline. By reaching out well in advance, you can ensure a hassle-free journey for both you and your animal companions. Here’s what you need to know!

Service Animals

In-Cabin Travel

Only service dogs are allowed in the cabin, while other service animals usually must travel as checked baggage. Always check with your airline for specific guidelines.

Check-in Process

• Arrival: Head to the designated check-in area when you arrive at the Departures hall.
• Find Your Row: Use the airport planner or ask an information desk for assistance.

Quick Tips

• Notify Early: Inform your airline about your service animal well in advance.
• Pack Essentials: Bring food, medication, and comfort items for your animal.
• Leash Up: Keep your service animal leashed to ensure a calm environment.

Household Pets

Most pets, like cats and dogs, must travel as checked baggage. Ensure you’re aware of your airline's specific policies regarding pet travel.

Check-in Process

• Designated Area: Arrive at the Departures hall and check in at the designated area for your pet.

Live Animal Facility at Hamad International Airport

If you’re traveling through Hamad International Airport, your pet will benefit from a specialized live animal facility, providing:

• Comfortable Environment: A climate-controlled and secure area.
• Professional Care: Supervised by trained animal handlers who ensure your pet’s well-being during transit.

Collecting Your Pet

After your flight, an airline representative will deliver your pet to you personally. Proceed to Customs for an inspection of your pet’s travel documents.

Quick Tips

• Early Notification: Notify your airline about your pet’s travel arrangements.
• Secure Container: Ensure your pet is in an appropriate, ventilated container with access to food and water.

Falcons

For falcon enthusiasts, some airlines, like Qatar Airways, allow falcons in the passenger cabin (Economy Class), while others may require them to travel as checked baggage.

Check-in Process

Follow the same procedures as with other animals, checking in at your designated area.

Quick Tips

• Notify Early: Inform your airline well in advance about your falcon.
• Hooded: Keep your falcon hooded at all times during the flight to minimize stress.

Traveling with Animals at Hamad International Airport

Hamad International Airport is equipped to accommodate travelers with animals, ensuring a comfortable experience for both pets and their owners:

• Dedicated Facilities: The airport features a specialized live animal facility for pets, designed to provide a secure and climate-controlled environment while they await their flights.
• Trained Personnel: Professional animal handlers are on-site to oversee the care of your pets, ensuring they are safe and comfortable during their stay.
• Easy Navigation: Utilize the airport’s planning tools to locate check-in areas and facilities that cater to your animal’s needs.

By preparing thoroughly and understanding the requirements for traveling with animals, you can ensure a pleasant experience for both you and your companions, particularly at the world-class Hamad International Airport.

Useful Tips for Traveling with Animals

1. Research Airline Policies: Confirm specific rules for different types of animals.
2. Gather Documentation: Have all necessary health certificates and vaccination records ready.
3. Plan for Comfort: Pack essentials like food, water, and comfort items.
4. Visit the Veterinarian: Ensure your pet is healthy and fit for travel.
5. Familiarize Your Pet with Travel: Take short trips to acclimate them.
6. Arrive Early: Allow enough time for check-in and security.
7. Use a Secure Carrier: Ensure it meets airline specifications.
8. Stay Calm: Your demeanor can help ease your pet’s anxiety.
9. Hydration: Keep your pet hydrated, especially on long flights.
10. Know Arrival Procedures: Be aware of customs and collection processes.

Safe travels! 

Turkish Airlines has been officially crowned “Best Airline in Europe” for the tenth time at the 2025 Skytrax World Airline Awards, held at the Air and Space Museum in Paris on June 17. This milestone achievement was determined by the votes of millions of passengers from over 100 nationalities, who participated in the world’s largest airline satisfaction survey between September 2024 and May 2025.

The Turkish flag carrier’s consistent excellence was further highlighted by a sweep of eight major awards, including “World’s Best Business Class Onboard Catering,” “Best Airline in Southern Europe,” “Best Economy Class in Europe,” and “Best Economy Class Onboard Catering in Europe,” underscoring its dominance in both premium and economy travel markets.

Turkish Airlines’ reputation for connecting more countries than any other airline remains unmatched, supported by a rapidly expanding fleet that is expected to reach approximately 530 aircraft by the end of 2025. The airline carried 85.2 million passengers in 2024, with strong growth continuing into 2025, as January alone saw 6.8 million travelers—a rise of over 8% from the previous year.

This growth is fueled by ongoing investments in new, fuel-efficient aircraft such as Airbus A321neos and A350s, and by a robust order book of more than 270 aircraft, positioning Istanbul as a major global aviation hub.

Service innovation is another pillar of Turkish Airlines’ success. By the end of 2025, the airline plans to offer all passengers free, unlimited, high-speed in-flight connectivity, retrofitting its entire fleet with the latest technology in partnership with leading local and international suppliers. A recent Memorandum of Understanding with TCI Aircraft Interiors and Turksat highlights Turkish Airlines’ commitment to supporting Turkish innovation in aviation technology.

Sustainability also features prominently in the airline’s agenda. The “Tomorrow On-Board” initiative, launched in 2024, sets out a comprehensive framework for sustainable operations, including the use of eco-friendly inflight products and transparent communication of environmental goals. This program aims to inspire both passengers and investors, reinforcing Turkish Airlines’ pledge to reduce its environmental impact and promote a better future for the industry.

Globally, Turkish Airlines’ recognition comes in a competitive landscape, with Qatar Airways taking the title of “World’s Best Airline,” followed by Singapore Airlines and Cathay Pacific.

Despite this, Turkish Airlines’ continued accolades in Europe and its strong operational performance underscore its status as a leader in global aviation, renowned for world-class service, innovative passenger experiences, and a commitment to sustainability

About to jet off for your summer holiday? You might be flying with one of the world’s best airlines, according to the prestigious 2025 Skytrax World Airline Awards, announced on June 18. Known as the ‘Oscars of aviation,’ these awards are based on extensive customer surveys evaluating over 350 airlines worldwide, culminating in a ranking of the top 100 carriers.

For the ninth time in its 26-year history, Qatar Airways claimed the coveted title of World’s Best Airline, reaffirming its dominance in global aviation. The Qatari national carrier also secured top honors for Best Business Class, Best Airline in the Middle East, and Best Business Class Lounge, underscoring its commitment to premium service and innovation.

While no UK airline broke into the top 10, two British carriers made a strong showing in the top 20—a remarkable feat given the fierce international competition. British Airways held steady at 13th place, maintaining its position from 2024, while Virgin Atlantic climbed one spot to 16th. Virgin Atlantic also earned a special accolade for the World’s Best Premium Economy Class, highlighting its excellence in passenger comfort and service.

The full top 10 list featured other global heavyweights such as Singapore Airlines, which ranked second and was recognized for the World’s Best Airline Cabin Staff and Best First Class, and Cathay Pacific Airways, which took third place. The awards ceremony, held during the Paris Air Show at Le Bourget’s Air and Space Museum, celebrated the crème de la crème of the skies, with winners spanning full-service, low-cost, and regional airlines.

So, as you prepare for your summer getaway, take pride in knowing that if you’re flying with Qatar Airways, British Airways, or Virgin Atlantic, you’re in the hands of some of the world’s finest airlines, as voted by millions of global travelers.

Qatar Airways has further cemented its reputation as a global aviation leader by sweeping the top honors at the 2025 Skytrax World Airline Awards, held at the Paris Air Show’s Air and Space Museum.

The airline was named the World’s Best Airline for a record ninth time, an unprecedented achievement in the 26-year history of the awards, often dubbed the “Oscars of the aviation industry”. This recognition highlights Qatar Airways’ sustained excellence in service, innovation, and passenger satisfaction.

In addition to the coveted overall title, Qatar Airways dominated the Business Class categories. The airline was awarded World’s Best Business Class, with its signature Qsuite once again earning praise for its industry-leading privacy, comfort, and innovative design.

The Qsuite’s unique features, such as sliding doors and the option to create double beds or private suites for families and colleagues, have set new benchmarks for business travel luxury.

The Al Mourjan Garden Lounge at Hamad International Airport in Doha was named the World’s Best Business Class Airline Lounge, recognized for its sophisticated design, extensive amenities, and tranquil atmosphere that offers travelers a premium pre-flight experience.

The lounge is part of the airport’s broader commitment to excellence, with Hamad International itself having recently been awarded for the world’s best airport shopping experience.

Qatar Airways also retained the title of Best Airline in the Middle East, further establishing its dominance in the region amid strong competition from other Gulf carriers like Emirates and Saudia.

CEO Engr. Badr Mohammed Al-Meer emphasized that these accolades are a testament to the passion, precision, and dedication of the airline’s staff, both on the frontlines and behind the scenes, as they strive to set new standards in aviation.

Skytrax CEO Edward Plaisted lauded Qatar Airways’ remarkable achievement, noting the airline’s consistently high performance across multiple categories and its role in shaping the future of air travel.

The airline’s continued recognition as a Skytrax Five-Star Airline further underscores its mission to deliver world-class service and inspire loyalty among millions of travelers worldwide.

Singapore Airlines (SIA) has been recognized as the world’s second-best airline for 2025 at the Skytrax World Airline Awards, held during the Paris Air Show at Le Bourget Airport. The awards, often dubbed the “Oscars of the aviation industry,” are determined by passenger votes, with this year’s survey drawing responses from over 22 million travelers and evaluating more than 325 airlines globally.

Qatar Airways claimed the top spot for a record ninth time, while Cathay Pacific, Emirates, and ANA All Nippon Airways completed the top five.

Despite not reclaiming the top position, SIA achieved an impressive sweep of major accolades, including World’s Best Cabin Crew, World’s Best First Class, and Best Airline in Asia. Its First Class suites, renowned for their spacious design and luxury amenities, were highlighted as industry leaders. The airline also received recognition for its business and economy class offerings, maintaining its reputation for service excellence across all cabin classes.

The Skytrax awards are highly regarded in the industry, with winners selected through independent surveys that have been conducted annually since 1999. The event saw attendance from around 500 airline representatives, including senior executives and uniformed cabin crew, underscoring its significance within the aviation sector.

SIA’s low-cost subsidiary, Scoot, was also honored as the World’s Best Long-Haul Low-Cost Airline, reflecting the group’s broad appeal and commitment to quality at multiple price points. The consistent performance of Singapore Airlines, which has previously won the World’s Best Airline title five times, is seen as a testament to its enduring focus on customer experience, innovation, and operational excellence.

The Skytrax methodology relies on passenger feedback regarding various aspects of the travel experience, including cabin comfort, onboard service, and catering, making the awards a direct reflection of customer satisfaction. SIA’s continued presence at the top of these rankings highlights its global standing and the loyalty it commands among travelers worldwide

German aviation vlogger Josh Cahill, known for his candid airline reviews and a YouTube following of over 788,000, has made headlines after being seen onboard a Qatar Airways aircraft at the 2025 Paris Air Show—his first time on the airline’s plane since a high-profile ban in December 2023.

The controversy began when Cahill published a critical review titled “The Shocking Decline of Qatar Airways,” documenting his negative experiences on a flight from Colombo to London via Doha. The review highlighted issues such as dirty bathrooms, unhelpful crew, and outdated cabins, quickly drawing widespread attention and sparking debate among aviation enthusiasts.

Qatar Airways, displeased with the negative publicity, reportedly offered Cahill a complimentary flight in exchange for removing the video a request he refused. The airline then asked for the removal of negative comments about employee working conditions, which Cahill also declined.

After these refusals, Qatar Airways attempted to have the video taken down from YouTube, citing privacy concerns for crew members. YouTube sided with Cahill, leaving the video online. The airline then invoked its contract of carriage, which prohibits unauthorized onboard filming, and informed Cahill by email that his upcoming booking was canceled and that he would not be allowed to make future reservations.

The fallout extended beyond Cahill. According to sources cited by Cahill, the entire crew from his reviewed flight was reportedly terminated after the airline failed to remove the video, though this has not been independently substantiated. Cahill has since appealed to Qatar Airways’ new CEO, Badr Al Meer, to reconsider the crew’s dismissal.

At the 2025 Paris Air Show, Qatar Airways featured a static display of its Boeing 777-300ER. As is customary at such events, attendees including Cahill were allowed onboard to view the product. Qatar Airways staff, apparently unaware of his ban, welcomed him aboard, and Cahill posted a photo from the QSuite Business Class on social media, captioning it: “Perhaps Qatar Airways will unban me now”. The airline has consistently declined to comment on the incident or clarify the current status of the ban.

Cahill’s experience has intensified debate over airline transparency and the rights of online reviewers. He has expressed concern that banning passengers for negative reviews sets a troubling precedent for censorship in the industry. His story has garnered thousands of comments online, with many viewers criticizing Qatar Airways’ handling of the situation.

The incident comes amid several major developments at the Paris Air Show, including substantial aircraft orders by Riyadh Air and LOT Polish Airlines, temporary booth closures by Israeli defense companies due to political tensions, and Boeing’s subdued presence following a recent fatal crash involving the 787 Dreamliner.
Cahill’s unexpected return to a Qatar Airways cabin—albeit on a non-operational aircraft—adds a new chapter to a saga that continues to spark discussion across the aviation world.