Monday, 12 May 2025

Qatar Airways Soars in Support of Autism Awareness with Groundbreaking Initiatives

Published: Thursday, May 08, 2025
Qatar Airways Soars in Support of Autism Awareness with Groundbreaking Initiatives

In a remarkable show of commitment to inclusivity and social impact, Qatar Airways has taken Autism Awareness Month to new heights this year by deepening its long-standing partnership with the Shafallah Centre for Persons with Disabilities.

The airline launched a powerful campaign in April aimed at honoring neurodivergent individuals, particularly those with autism, through a series of meaningful, awareness-driven, and practical initiatives designed to make air travel more accessible and empowering.

Among the standout features was the unveiling of limited-edition amenity kits in both Economy and Premium Cabins, adorned with artwork created by autistic artists from the Shafallah Centre. These unique kits not only served a functional purpose but also gave global exposure to the creative talents of individuals on the autism spectrum, turning every journey into a platform for advocacy and appreciation.

In a visual display of solidarity, Qatar Airways’ headquarters glowed blue throughout April, reflecting the internationally recognized color for autism awareness. This luminous tribute served as a symbolic beacon of the airline’s ongoing commitment to supporting the autism community.

The airline’s efforts extended beyond symbolism into direct action. Qatar Airways hosted a dedicated autism awareness event at Hamad International Airport, where employees received hands-on training about the airline’s specially designed sensory lounge. This tranquil space offers passengers with autism a quiet, interactive area to decompress—showcasing a deeper understanding of the sensory sensitivities that can accompany travel.

A signature initiative, the Muzn Lounge—located between gates C7 and C9 at Hamad International Airport—was further promoted throughout April. Open to passengers using the special assistance code “DPNA” during booking or check-in, the lounge provides neurodivergent travelers with a seamless and soothing airport experience.

Qatar Airways also underscored the value of education by organizing staff seminars focused on creating a compassionate and informed travel environment for passengers with autism. This training ensures that the commitment to inclusivity is woven into every touchpoint of the passenger journey.

On the community front, the airline arranged for its cabin crew to visit the Shafallah Centre, where they engaged with individuals on the autism spectrum through gifts, conversations, and a shared celebration—underscoring the airline’s heartfelt connection to the cause.

The collaboration with the Shafallah Centre spans over a decade and is a core part of the airline’s corporate social responsibility framework. Through its in-house Shafallah Department, Qatar Airways employs more than 55 individuals with autism and mental disabilities, integrating them into meaningful roles within the company. These employees also support the airline’s sustainability mission by recycling up to 1,000 Premium Cabin amenity kits daily—highlighting a fusion of environmental and social responsibility.

"At Qatar Airways, inclusivity isn’t a campaign—it’s a core value," said an airline spokesperson. "Our efforts during Autism Awareness Month are a reflection of our broader mission to ensure every passenger feels respected, supported, and at ease."

As the airline continues to innovate in accessibility, its blueprint of blending awareness, action, and empathy is setting a new standard in the aviation industry—proving that the skies are friendliest when they’re open to everyone.

Emirates Group Posts Record AED 22.7B Profit, Tops Global Aviation in 2024–25

Published: Sunday, May 11, 2025
Emirates Group Posts Record AED 22.7B Profit, Tops Global Aviation in 2024–25

The Emirates Group has announced its strongest financial results ever for the fiscal year ending March 31, 2025, posting a record pre-tax profit of AED 22.7 billion (US$ 6.2 billion), marking an 18% increase compared to the previous year. The Group’s total revenue climbed 6% to AED 145.4 billion (US$ 39.6 billion), while cash reserves rose by 13% to reach AED 53.4 billion (US$ 14.6 billion).

Earnings before interest, taxes, depreciation, and amortization (EBITDA) also hit a new high of AED 42.2 billion (US$ 11.5 billion), reflecting strong operational efficiency.

At the forefront, Emirates airline delivered a pre-tax profit of AED 21.2 billion (US$ 5.8 billion), up 20%, alongside record revenues of AED 127.9 billion (US$ 34.9 billion). The airline’s cash holdings increased by 16% to AED 49.7 billion (US$ 13.5 billion). Emirates expanded its route network to 148 cities across 80 countries, introducing new destinations such as Bogotá and Madagascar, while resuming flights to major cities including Phnom Penh, Lagos, Adelaide, and Edinburgh.

The carrier enhanced services to 21 destinations and strengthened its global connectivity through 33 codeshare and 118 interline agreements, providing access to over 1,750 cities worldwide. Passenger and cargo capacity grew by 4% to 60.0 billion Available Ton Kilometers (ATKMs), nearing pre-pandemic levels. The fleet expanded with the addition of Airbus A350 aircraft, bringing the total to 260 planes, with an average fleet age of 10.7 years and a substantial order backlog to support future growth.

Dnata, the Group’s aviation services division, also posted solid gains, recording a pre-tax profit of AED 1.6 billion (US$ 430 million), a 2% increase, and revenues up 10% to AED 21.1 billion (US$ 5.8 billion). The division’s cash reserves stood at AED 3.7 billion (US$ 1 billion).

This fiscal year was the first affected by the UAE’s newly implemented corporate tax, resulting in a 9% tax charge and a net profit after tax of AED 20.5 billion (US$ 5.6 billion). The Emirates Group declared a dividend payout of AED 6.0 billion (US$ 1.6 billion) to its sole shareholder, the Investment Corporation of Dubai. Additionally, employees will benefit from a record bonus equivalent to 22 weeks’ salary.

Chairman Sheikh Ahmed bin Saeed Al Maktoum attributed the Group’s exceptional performance to strong leadership, a resilient business model, and Dubai’s dynamic economic environment. He highlighted plans to reinvest profits into enhancing customer experience, employee welfare, and technological advancements to maintain the Group’s competitive edge.

Emirates’ ongoing network expansion, operational excellence, and premium service focus have solidified its status as the world’s most profitable airline and positioned the Emirates Group as the leading global aviation group for the 2024-25 financial year.

Saudi Arabia’s Aviation Sector Expands with $90 Billion Economic Boost

Published: Saturday, May 10, 2025
Saudi Arabia’s Aviation Sector Expands with $90 Billion Economic Boost

Saudi Arabia’s aviation industry is soaring to new heights, now contributing a staggering SAR340 billion ($90.6 billion) to the national economy—8.5% of the Kingdom’s GDP—according to the latest report by the International Air Transport Association (IATA). This powerful growth underscores the nation’s ambitious vision to transform into a global aviation powerhouse and top-tier tourist destination.

The IATA’s findings reflect the Kingdom’s strategic investments in infrastructure, talent development, and digital innovation—elements poised to push the aviation sector’s economic contribution even higher in the years ahead. These developments are part of a broader national effort to diversify the economy and reduce reliance on oil, positioning aviation as a key pillar of Saudi Arabia’s Vision 2030.

Building a World-Class Air Network

Saudi Arabia is making massive strides to upgrade and expand its aviation infrastructure. Major projects like the expansion of Jeddah’s King Abdulaziz International Airport and the construction of a new state-of-the-art airport in Riyadh are designed to significantly boost passenger capacity and enhance the travel experience. These developments aim to draw more international airlines and travelers, cementing the Kingdom’s status as a central hub connecting Europe, Asia, and Africa.

In tandem, the government is embracing advanced digital technologies to improve efficiency and customer satisfaction at its airports. Smart systems for baggage handling, automated check-ins, and cutting-edge security measures are streamlining operations and setting new standards for passenger convenience.

Investing in People, Powering the Future

Recognizing that no industry can thrive without skilled human capital, Saudi Arabia is heavily investing in aviation-focused education and training. IATA’s report emphasizes the importance of developing a workforce that can meet the demands of this rapidly evolving sector. Programs offering scholarships, internships, and specialized training are being rolled out in collaboration with industry and academic partners to prepare the next generation of aviation professionals.

Currently, the aviation industry directly employs 141,000 people and supports 1.4 million jobs across the Kingdom, encompassing everything from air transport to tourism and supply chain services.

Beyond the Runway: Aviation’s Broader Economic Reach

The aviation sector’s economic impact extends far beyond airports and airliners. It plays a catalytic role in fueling related industries such as hospitality, retail, and logistics. As air connectivity improves, tourism flourishes—bringing with it increased demand for hotels, restaurants, and transportation services, and creating a ripple effect of job creation and investment.

Saudi Arabia’s strategic location further enhances its appeal as a global transit hub. Positioned at the intersection of major international travel and trade routes, the Kingdom is uniquely placed to capitalize on rising demand for both passenger and cargo services.

Jazeera Airways Reports Record Q1 Profits Amid Bold Expansion and Digital Transformation

Published: Friday, May 09, 2025
Jazeera Airways Reports Record Q1 Profits Amid Bold Expansion and Digital Transformation

Jazeera Airways has hit cruising altitude on its transformation journey, posting a record-breaking first-quarter net profit of KD4.7 million ($15.33 million) — a staggering 274.8% jump compared to the same period last year.

The Kuwaiti low-cost carrier attributes this milestone to a potent mix of digital transformation, cost optimization, and a laser-sharp focus on revenue diversification. Group operating revenue climbed 15.5% year-on-year to KD53.6 million, as passenger demand soared and the airline continued to expand its footprint.

“This performance demonstrates that our five-year growth plan and focused investments in digital transformation as well as the expansion of our ancillary revenue streams are delivering tangible outcomes,” said Marwan Boodai, Chairman of Jazeera Airways. “Our focus on delivering the lowest unit cost, particularly in aircraft and operational areas, has further reinforced Jazeera’s foundation for sustained profitability.”

Passenger traffic rose 7.7% to 1.2 million in Q1 2025, pushing Jazeera’s market share to 32.3% — securing its position as Kuwait’s largest carrier for the quarter. Ancillary revenues surged by 29.1% to KD5.1 million, reflecting the growing success of the airline’s add-on services.

Q1 2025 Highlights at a Glance:

  • Operating Revenue: KD53.6 million (+15.5% YoY)

  • Operating Profit: KD6.8 million (+430.7% YoY)

  • Net Profit: KD4.7 million (+274.8% YoY)

  • Passengers: 1.2 million (+7.7% YoY)

  • Ancillary Revenue: KD5.1 million (+29.1% YoY)

  • Load Factor: 78.7% (slightly down 0.6%)

Strategic Expansion & Innovation

During the quarter, Jazeera resumed flights to Sarajevo and unveiled its most ambitious summer network to date — launching new routes to Budapest, Sochi, Yerevan, and Hurghada. It also introduced innovative ancillary bundles under the “Hayakom” brand at its dedicated Terminal 5, and flexible travel products like Cancel for Any Reason (CAFR) and Disruption for Any Reason (DAFR).

Digital Transformation and Future-Ready Fleet

Jazeera’s digital strategy is gaining altitude, marked by the rollout of a new Passenger Service System and the first phase of a next-gen Customer Experience and Feedback Intelligence platform. These advancements are set to enhance traveler engagement and operational efficiency.

As part of its fleet modernization, the airline is on course to reconfigure its aircraft to a 180-seat layout by Q4 2025 and is preparing to welcome 26 new aircraft starting in 2026. This includes 18 A320neo and 8 A321neo jets, aimed at fueling its market expansion and boosting e-commerce capabilities.

Leadership and Outlook

Supporting its high-flying ambitions, Jazeera has appointed new leadership, including Captain Ayman Alshammari as Chief Operating Officer, Ginny Sethi as Chief People Officer, and Paul Carroll as Chief Commercial Officer.

With over 700,000 seats slated for the busy summer travel period and major upgrades underway at Terminal 5, Jazeera is poised for continued ascent — solidifying its status as a regional aviation powerhouse.

Qatar Airways Boosts Weekly Flights to Toronto and São Paulo

Published: Tuesday, May 06, 2025
Qatar Airways Boosts Weekly Flights to Toronto and São Paulo

Qatar Airways announced a significant expansion of its North and South American operations, increasing the number of flights to Toronto and São Paulo starting in June 2025. The move comes in response to strong passenger demand and the growing importance of these cities as global travel hubs.

Beginning June 19, 2025, Qatar Airways will operate five weekly flights between Doha and Toronto Pearson International Airport (YYZ), departing every Wednesday, Thursday, Friday, Saturday, and Sunday. The summer schedule features Flight QR767 departing Doha at 08:10 and arriving in Toronto at 15:00 local time, while the return Flight QR768 leaves Toronto at 21:00 and lands in Doha at 16:40.

The airline has also confirmed plans to transition to daily service to Toronto during the winter season, with departures from Doha at 08:25, arrivals in Toronto at 14:40, and return flights from Toronto at 20:10, arriving in Doha at 16:55.

From June 25, 2025, Qatar Airways will further expand its presence in South America by increasing its weekly flights to São Paulo/Guarulhos International Airport (GRU) from 14 to 17. The additional flights will operate on Wednesdays, Fridays, and Sundays. Flight QR785 departs Doha at 00:10 and arrives in São Paulo at 09:00 local time, while the return Flight QR786 leaves São Paulo at 10:30 and arrives in Doha at 06:45.

Qatar Airways’ Chief Commercial Officer, Thierry Antinori, stated that the expansion is driven by robust demand since the launch of the Toronto route in December 2024. Antinori also highlighted São Paulo’s role as a key gateway for both business and leisure travelers, noting that the additional flights will provide greater flexibility and more seamless connections for passengers traveling to over 55 destinations in Latin America, thanks to the airline’s partnership with LATAM Airlines.

These expansions are expected to enhance connectivity through Hamad International Airport, which was recently voted the “World’s Best Airport Shopping” by Skytrax in 2025. The increased frequencies will offer travelers more options and convenience, reinforcing Qatar Airways’ reputation for award-winning service and global reach.

Etihad Airways and DCT Abu Dhabi Celebrate Unprecedented Success of Stopover Initiative

Published: Saturday, May 03, 2025
Etihad Airways and DCT Abu Dhabi Celebrate Unprecedented Success of Stopover Initiative

Abu Dhabi’s Stopover Programme, a flagship initiative jointly led by Etihad Airways and the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi), has achieved unprecedented success, setting new benchmarks for visitor numbers, bookings, and economic impact. In the first four months of 2025, the programme recorded 25,000 bookings-a remarkable 47% increase compared to the same period in 2024-while visitor arrivals surged to 44,000, marking a 76% rise over the previous year.

This rapid growth builds on the momentum of 2024, when Abu Dhabi welcomed 85,000 international stopover guests, up from just 12,000 in 2023. Etihad Airways now projects that more than 130,000 stopover guests will visit the Emirate in 2025, highlighting the programme’s accelerating popularity and its ability to attract incremental visitors at an impressive rate.

The Abu Dhabi Stopover Programme is designed to encourage transit passengers to extend their layovers and experience the city’s world-class attractions, luxurious hotels, and vibrant cultural scene. Available exclusively to Etihad Airways passengers, the programme allows travellers to seamlessly add a one- or two-night complimentary hotel stay at premier properties across the city during the online booking process.

The introduction of the Abu Dhabi Pass has further enhanced the experience, offering practical benefits and exclusive discounts at leading attractions, restaurants, and entertainment venues. These features make it easier and more appealing for travellers to explore the Emirate’s diverse offerings, from iconic landmarks like the Sheikh Zayed Grand Mosque and Louvre Abu Dhabi to thrilling theme parks on Yas Island and serene desert landscapes.

The programme’s success is also driven by its broad international appeal, attracting travellers from key markets such as the United States, Canada, the United Kingdom, Germany, France, India, Japan, and South Korea. Many visitors who initially stopover for a short stay are now returning for longer dedicated holidays, drawn by Abu Dhabi’s unique blend of tradition and modernity. The average length of stay for stopover visitors has increased, with travellers exploring more attractions and spending more time in the Emirate.

This trend not only enriches the visitor experience but also delivers a substantial economic boost to Abu Dhabi, supporting the objectives of the city’s Tourism Strategy 2030, which aims to attract 39.3 million visitors, create 178,000 new jobs in the tourism sector, and contribute AED 90 billion to Abu Dhabi’s GDP by 2030.

Industry experts attribute the programme’s popularity to its seamless booking process, strategic partnerships, and the exceptional value it offers through complimentary hotel stays and curated experiences. The collaboration between Etihad Airways and DCT Abu Dhabi has been instrumental in positioning Abu Dhabi as a premier stopover destination, leveraging the airline’s global network and the city’s world-class infrastructure.

This partnership has also fostered innovation in the travel sector, setting new standards for customer experience and destination marketing.

Looking ahead, both organizations have outlined ambitious plans to further enhance the programme, including new partnerships, tailored packages, and expanded offerings. These initiatives are expected to drive continued growth and reinforce Abu Dhabi’s position as a leading global tourism destination. The Stopover Programme is not only transforming the way travellers experience the Emirate but also contributing significantly to the city’s long-term economic and cultural development.

As Abu Dhabi continues to innovate and invest in its tourism sector, the Stopover Programme stands as a shining example of how collaboration between airlines and tourism authorities can create win-win outcomes for travellers, businesses, and the local community. With its record-breaking success, the programme is set to play a pivotal role in shaping the future of tourism in Abu Dhabi and beyond.