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In a strategic move to streamline its operations, AirAsia Indonesia has announced the suspension of its Bali to Cairns route effective September 19. The decision forms part of the airline’s broader demand-driven network optimization initiative aimed at focusing resources on routes with the most sustainable and robust demand.
Captain Achmad Sadikin Abdurachman, CEO of AirAsia Indonesia, shared the reasoning behind the suspension in a statement posted on the airline’s website. He emphasized that the choice followed a thorough review of passenger demand trends and route performance, ensuring a sharper focus on profitable and high-demand services.
Passengers affected by the suspension have been promptly notified via email and SMS. AirAsia has provided several options to ease the impact, including full refunds, credits valid for two years toward future flights with AirAsia, and complimentary flight changes to earlier dates on the Bali-Cairns route prior to the cutoff.
This development comes just one year after AirAsia Indonesia launched the thrice-weekly service linking Bali and Cairns. Following the airline’s exit, Jetstar will remain the sole provider of direct flights between Denpasar and Cairns, maintaining up to four flights per week.
The Bali-Cairns connection has long held significance for travelers drawn to unique cultural and natural experiences. Bali is internationally celebrated for its rich cultural tapestry home to traditional dances, age-old rituals, and stunning ancient temples. Cairns, on the other hand, serves as a gateway to two renowned UNESCO World Heritage Sites: the Daintree Rainforest, part of Queensland’s Wet Tropics, and the Great Barrier Reef, one of the world’s most spectacular natural wonders.
With this route adjustment, AirAsia Indonesia aims to enhance operational efficiency while still catering to evolving traveler needs in the region.